Billing Terms and Conditions

Last updated: May 30, 2026

Secure Payment Processing

At pawhiqq.shop, we prioritize the safety of your personal and financial data for all pet supply orders. We utilize Shopify Payments as our primary authorized payment gateway, a globally recognized secure platform for e-commerce pet product transactions.
All payment transactions run on SSL 256-bit encrypted secure servers, which fully block third-party interception or reading of your card information during transmission. Our store strictly complies with PCI-DSS global security standards, and we never permanently store your full credit or debit card numbers on our site servers.

Accepted Payment Methods

We support all mainstream payment options for every pet gear purchase:

  • Credit/Debit Cards: Visa, Mastercard, American Express, Discover, Diners Club
  • Digital Wallets: Apple Pay, Google Pay, Shop Pay
    You must submit valid, current payment information at checkout. By submitting payment details, you grant Pawhiqq Pet Store full authorization to charge your selected payment method for the total order amount shown on your checkout page.

Payment Timing

  • Immediate Charge: Your selected payment method will be fully charged once your pet supply order is submitted and confirmed on our site.
  • Mandatory Verification: Every order undergoes payment authorization and identity verification before pet products are dispatched. If your payment fails authorization or gets declined, Pawhiqq Pet Store reserves the full right to cancel your order without prior notice.

Pricing and Fees

  • Currency Standard: All product prices displayed on pawhiqq.shop are listed in United States Dollars (USD).
  • Final Checkout Total: The subtotal plus applicable tax displayed at checkout is the full final amount you owe, no hidden surcharges.
  • Sales Tax Rules: Per North Dakota state tax regulations and our official Shipping Policy, state sales tax will be automatically calculated and added at checkout based on your domestic shipping address within the US.
  • Zero Hidden Fees: Pawhiqq Pet Store does not charge extra transaction fees, order handling fees, or checkout surcharges of any kind.

Accurate Billing Information Obligation

You agree to submit complete, true, and up-to-date billing, shipping, and account information for all pet supply purchases on our website. You are required to immediately update your account details including email addresses, card expiration dates, and phone numbers to ensure we can complete your order delivery and contact you regarding billing updates.

Chargeback & Dispute Resolution

If you identify an unrecognized or incorrect charge on your bank statement for a pawhiqq.shop pet order, please reach out to our customer support team first before opening a chargeback request with your financial institution. Our team will rapidly review billing records, resolve discrepancies, and provide supporting order documentation to avoid unnecessary bank disputes.

Universal Contact Information for All Billing Inquiries

Operator: Pawhiqq Pet Store
Email: support@pawhiqq.shop
Physical Address: 2421 Seneca Dr, Bismarck, North Dakota 58503
Phone: 701-391-0726
Support Hours: Monday – Friday, 9:00 AM – 5:00 PM Central Time (CT)

Brand Support Intro (Pet-Focused, Removed Singapore irrelevant content)

We’re dedicated to supporting pet parents across the United States with premium pet grooming tools, safety LED collars, scratch-proof furniture protectors and all daily cat & dog supplies at pawhiqq.shop. Whether you need clarification on billing charges, order payment adjustments, or product recommendations for your furry companion, our professional pet support team is ready to assist you during standard business hours.

Get In Touch

  • Operator: Pawhiqq Pet Store
  • Email: support@pawhiqq.shop (We guarantee written responses to all billing inquiries within 24 business hours)
  • Phone: 701-391-0726
  • Physical Address: 2421 Seneca Dr, Bismarck, North Dakota 58503

Business Hours

Our customer support team operates from Bismarck, North Dakota (Central Time):

  • Monday - Friday: 9:00 AM – 5:00 PM (CT)
  • Saturday - Sunday: Fully Closed
    Customer Note: All billing messages sent over weekends or official US public holidays will be prioritized and answered first on the next working business day.

Quick Help Reference

  • Order Tracking: Always attach your unique order number in billing emails to speed up resolution.
  • Shipping Benefit: Complimentary free domestic shipping on all pet supply orders shipped anywhere within the United States.
  • Returns Guidance: Full return instructions are available on our dedicated 14-Day Return & Refund Policy page.
  • Secure Checkout: All pet product purchases are fully encrypted and processed exclusively in USD.