Shipping policy

Shipping Policy

Last updated: May 30, 2026

This Shipping Policy governs all orders placed on pawhiqq.shop and details our order fulfillment, domestic US delivery timelines, shipping costs, tax rules, and tracking procedures for all pet grooming, safety, and home protection supplies.

Shipping Time & Delivery Estimates

All pet supply orders are fulfilled and shipped exclusively to domestic United States addresses from our centralized North Dakota warehouse to guarantee fast, secure delivery for pet parents nationwide.
  • Shipping Origin Warehouse: 2421 Seneca Dr, Bismarck, North Dakota 58503
  • Post-Dispatch Transit Time: 3–5 business days after your pet order leaves our warehouse
  • Full Total Delivery Window: 8–16 business days from the moment you submit and confirm your order online (includes order processing, quality inspection, packaging, and carrier transit)

Shipping Cost Terms

We provide 100% complimentary free domestic shipping on every single pet product order delivered to any address within the United States. No mandatory handling fees, delivery surcharges, or minimum order value requirements apply to qualify for free shipping.

Tax Information

As we only ship within the continental United States, international customs duties and cross-border import taxes do not apply to any pawhiqq.shop order. Applicable North Dakota state sales tax will be automatically calculated and added to your checkout total based on your selected domestic shipping address, fully complying with North Dakota state tax legislation.

Approved Shipping Destinations

Our store currently only ships pet supplies to addresses located within the United States. If your intended delivery location is unavailable during checkout, reach out to our customer support team for further guidance and alternative solutions.

Real-Time Order Tracking

Once your pet supply package is dispatched from our warehouse, an automated tracking email containing your unique tracking number and carrier link will be sent to your registered email address. You can monitor real-time shipment transit status either through the link in your email or the dedicated Order Tracking page on pawhiqq.shop.

Delivery Delay Disclaimer

All stated shipping times are estimated values and not guaranteed delivery deadlines. Unavoidable external disruptions including severe weather events, national carrier volume surges, holiday backlogs, or temporary carrier operational delays may extend transit times. We appreciate your understanding for any unforeseen delivery hold-ups outside our warehouse control.

Contact Information for All Shipping Inquiries

If you have questions about order fulfillment speed, tracking links, shipping tax calculation, or delivery issues with your pet supply order, connect with our team through:
  • Operator: Pawhiqq Pet Store
  • Email: support@pawhiqq.shop
  • Warehouse & Business Address: 2421 Seneca Dr, Bismarck, North Dakota 58503
  • Phone: 701-391-0726